The Purchase Process

On many occasions I receive phone calls asking what the monument purchase process looks like and I would like to explain that here.

Most often families begin the monument purchase process with a general idea of what they are looking for. For example, some families come to us stating they want something “simple”, “black”, “big”, or “flat”. They often form their ideas based on a combination of the cemetery requirements and what style rock they feel best represents their loved ones’ life.

Once the family communicates their initial ideas to us we are able to offer further ideas, examples, and options to them. After the initial color, shape, size, and style of the stone have been determined we are able to discuss design ideas with the family.

After all ideas have been discussed we are able to design a rendering of the memorial that we provide to the family. The rendering is done in a CAD program which allows us to create the monument to scale, and offer the family an idea of what the stone will look like. Once the family approves of the monument design we are able to begin our manufacturing process.

Once the monument is made we place it in line to be set in the cemetery. We do a large volume of monuments within a 90 mile radius of Springdale, AR, which allows us to visit most cemeteries about once per month. That being said, you can typically allow between four and six weeks from the time you approve your drawing until the time the monument is placed in the cemetery.
Next week I will discuss the various colors of stone and where they originate.

I hope you have found this post helpful and hope you will contact me if you have any questions.